Despite awareness of the keyboard defect, Apple equipped future model MacBook and MacBook Pro laptops with the butterfly keyboard, and continued selling these laptops to consumers at premium prices.” Complaints of keyboard failures began to come in shortly after the 2015 MacBook was launched. “Apple knew that the MacBook is defective at or before the time it began selling the affected models to the public. The complaint also claims that Apple has been aware of the problem with its MacBook keyboards since shortly after the launch of the 2015 models but has failed to disclose the defect to customers. It also notes a petition to recall the defective keyboards that already has over 22,000 signatures. The lawsuit alleges that the problem has affected thousands of users and points to 20 cases that it found on Reddit, Apple Support Community, and MacRumors Forums. However, some users have been encountering issues with some keys becoming unresponsive or registering multiple keystrokes. The result was supposed to be a more responsive keyboard with a lower profile. The mechanisms beneath each key were designed to be thinner and to apply more even pressure. Apple is facing a class-action lawsuit over the recent redesign of the keyboards in its MacBook and MacBook Pro laptops.īeginning with the 2015 MacBooks and 2016 MacBook Pros, Apple introduced the “butterfly” keyboard.
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